Gmail was designed for the web, and it was built for flexibility and collaboration. That gives it advantages over email apps that were designed for desktop computers and built for working alone. For example:
Gmail is always available on-the-go—Gmail runs in a web browser instead of an app on your computer. Using a web browser makes it easier to collaborate on projects at work or school, from anywhere, on any device.
You never lose your work—Your changes are automatically saved as you work. There's no need to constantly click Save or set up autosave.
When you switch to Gmail, you get powerful AI (artificial intelligence) features including:
Smart compose and personalized suggestions—Get personalized writing suggestions while you type. This helps you write and respond to messages more quickly. Learn more at the Gmail Help Center
Tabbed inbox—Have Gmail automatically sort your messages into categories like Promotions, Social, Updates, and Forums. This lets you see your most important messages first. Choose your inbox type
Unsubscribe suggestions—Gmail offers a simple unsubscribe button for promotional senders so you can remove your address from their mailing lists in one click. Learn more at the Gmail Help Center
Importance markers—Let Gmail use your past actions to predict which messages are likely to be important to you and mark them. Learn more at the Gmail Help Center
Spam filters—Gmail automatically blocks more than 99.9 percent of spam, phishing and malware, and protects over 1.5 billion inboxes. You can rest assured that suspicious email is automatically identified and sent to the spam folder. Learn more at the Gmail Help Center
Nudges—Gmail can smartly remind you about messages waiting for your response by bringing them back to the top of your inbox. Learn more at the Gmail Help Center
When dynamic email is turned on, you can complete tasks—such as responding to events, filling out questionnaires, and replying to comments—in Google Docs, all without leaving Gmail. Learn more at the Gmail Help Center
Send email, use Chat, start video meetings, and manage your calendar, all from within Gmail. You can also search for content across all your communication channels in one browser window. Learn how to choose communication channels
When you switch to Gmail, it's natural to want to preserve your existing workflows. And while you can often replicate Outlook workflows in Gmail, switching is a great time to explore new ways of working.
Use the best practices and tips below to learn what you'll do differently when you switch to Gmail.